Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Data retention policy
When you install our bot, we collect and process only required information such as your team name and authentication token. We retain it for as long as it is necessary to fulfil the purposes for which it was collected. Upon uninstalling our bot or upon explicit request from you, we will delete this data from our systems. We strive to ensure that your personal information is promptly and securely erased from our records, unless retention is required for legal or legitimate business purposes.
How we use your information
We use the information we collect in various ways, including to:Provide, operate, and maintain our bot.
Improve, personalize, and expand our website
Understand and analyze how you use our bot
Develop new products, services, features, and functionality
Communicate with you, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.Request that a business delete any personal data about the consumer that a business has collected.Request that a business that sells a consumer's personal data, not sell the consumer's personal data.If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.The right to erasure – You have the right to request that we erase your personal data, under certain conditions.The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
How to contact
To make a request related to your data please reach out to developer directly @ email@example.com